Terms of service

Welcome to Lovely Sorpresas!
The terms “we,” “us,” and “our” refer to Lovely Sorpresas. By using our website, store, or services (the “Services”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Access and Account

You must be of legal age in your jurisdiction to use our Services. You are responsible for keeping your account information accurate and secure and for all activity under your account.

2. Products

We make every effort to represent our products accurately; however, colors and appearances may vary. All product descriptions, availability, and pricing are subject to change without notice.

3. Orders

Orders are offers to purchase and are accepted only when confirmed by us. Review your order carefully—cancellations may not be possible after acceptance. Purchases are for personal use only.

4. Prices and Billing

Prices include only what is stated at checkout. Taxes, shipping, and fees may apply. You must provide accurate payment information and promptly update any changes.

5. Shipping and Delivery

Delivery times are estimates. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once items are shipped.

6. Refunds & Exchanges

Due to the perishable nature of flowers and food, we do not offer refunds. Exchanges may be considered depending on the issue. We always strive to improve your experience.

7. Intellectual Property

All content on our site, including text, images, and logos, is owned by Lovely Sorpresas or our licensors and is protected by law. You may not use it without permission.

8. Third-Party Tools & Links

We may provide access to third-party tools or links. Use them at your own risk. We are not responsible for third-party content, products, or services.

9. Limitation of Liability & Disclaimer

Our Services and products are provided “as is” without warranties. Lovely Sorpresas is not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow certain disclaimers; they may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Lovely Sorpresas and its affiliates from claims arising from your use of the Services or breach of these Terms.

11. Prohibited Uses

You may use our Services only for lawful purposes. Prohibited activities include illegal actions, infringement of rights, harassment, spamming, or introducing malware. Violations may result in account suspension or termination.

12. Termination

We may suspend or terminate your access at any time, for any reason, without notice. Certain sections (e.g., Intellectual Property, Liability) survive termination.

13. Changes to Terms

We may update these Terms at any time. Your continued use of our Services constitutes acceptance of any changes.

14. Governing Law

These Terms are governed by the laws and courts in the jurisdiction where Lovely Sorpresas is headquartered.

15. Contact

Questions? Contact us at:
Email: lovely.sorpresas1@gmail.com
Address: 8341 NW SEVENTH ST MIAMI FL 33126
Phone: +1(786)-762-9176
Business Registration: Lovely Surprises